User Privacy Policy

Latest update date：October 12, 2026

If you have any questions、Opinions or suggestions，Please contact us through the following contact information：

• apply name：Pet GPS Tracker
• developer：Shenzhen Qianxun Yunchuang Technology Co., Ltd
• Email：l13760328397@gmail.com
• Map cooperation units：Gaode Software Co., Ltd

Please read carefully、Fully understand“Privacy Policy”Each clause,Permissions include but are not limited to:In order to provide you with location services，Recording storage，Making phone calls and other services，We need your authorization to obtain location services，File read and write，Mobile calls，camera，External storage service permissions。You can view it in the system settings、Change and manage your authorization。

This policy will help you understand the following content：

• one、How do we collect and use your user information
• two、How do we use it Cookie And similar technologies
• three、How do we share、assignment、Publicly disclosing your user information
• four、How do we protect your user information
• five、Your rights
• six、How do we handle children's personal information
• seven、How to update this policy
• eight、How to contact us

We understand the importance of user information to you and will do our best to protect the security and reliability of your user information. We are committed to maintaining your trust in us and adhering to the following principles to protect your user information: the principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of consent, the principle of minimum sufficiency, the principle of ensuring security, the principle of subject participation, and the principle of openness and transparency. At the same time, we promise to take corresponding security measures in accordance with mature industry security standards to protect your user information.

Please use our product again（Or services）ago，Carefully read and understand this privacy policy。

one、How do we collect and use your user information

（one）The information we collect and use during your use of our products or services

We will only perform the business functions described in this policy，Collect and use your user information，The purpose of collecting user information is to provide you with products or services，You have the right to choose whether to provide this information at your own discretion，But in most cases，If you do not provide，We may not be able to provide you with the corresponding services，I am also unable to respond to the issues you have encountered：

• 1、Register login service：When you register、When logging into the Pet GPS Tracker service，We will collect、Use your Account nickname、Mobile phone number。Collecting this information is to help you complete the registration and use of Pet GPS Tracker related functions，Protect the security of your Pet GPS Tracker account。collect、The use of a mobile phone number is to meet the requirements of relevant laws and regulations for authenticating real identity information。If you do not provide such information，You may not be able to use our services properly。
• 2、Application Operations：To ensure your normal use of our services，According to the requirements of laws and regulations，And the need to improve and optimize our service experience and ensure the security of your account，Authorization required Telephone permissions,We will collect your information Device identifiers (IMEI, IDFA, AndroidID, MAC, OAID, IMSI, device serial number/SN and other related information), application information (application crash information, software list and other related information), device parameters and system information (device type, device model, operating system and hardware related information, sensors), network information (IP address, WiFi information and other related information), information about the application you installed or running processes，The above information is the basic information collected for providing services。
• 3、Device serial number (SN)：For data analysis and product optimization, we may collect and use your device serial number (SN) after obtaining your authorization. This information is used only for analysis purposes。
• 4、Location services：We will obtain your voluntary consent after obtaining it，Get your locate information（GPSinformation），The purpose is to provide you with location services. This information belongs to sensitive information. Refusing to provide this information will prevent you from viewing the current location information, but it will not affect your normal use of other functions. When you use location services, we will use the map location function, and we will receive feedback from Baidu Maps and Gaode Maps position informationIt will be displayed on the map in a timely manner, and this information will not be collected, only the location will be displayed.
• 5、Convenient operation：When you use a camera to scan device barcodes，Authorization required Camera permissions，Can obtain the device's IMEI number，Can quickly use this product，The purpose is to log in without manually entering the device number，Reduce tedious operations。 You can refuse authorization to obtain camera permissions，It will not affect your normal use of this application。
• 6、Update Services：When you request remote version updates for network data acquisition，Authorization required Permissions for external storage，You can refuse to grant external storage permissions，Will not affect the entire application usage，Will affect some functions and prevent normal use。

（two）The information we obtained from third parties

Where permitted by laws and regulations，Within the scope of your authorized consent，We may collect and use your user information from third parties。

We guarantee to immediately deidentify or anonymize the collected user information，For information that cannot be individually or in combination with other information to identify the personal identity of a natural person，Personal information that does not fall within the legal scope。If we combine non personal information with other information to identify your personal identity，Or when used in conjunction with your personal information，We will use it together during the combined use period，Treat and protect such information as your personal information in accordance with this privacy policy。

In order to better operate and improve our technology and services，Or due to changes in business strategy，When collecting user information required for the products or services we provide、apply、Handling user information beyond the above scope or using it for other purposes not specified in this privacy policy，Or when we need to use information collected for specific purposes for other purposes，We will notify you within a reasonable period of time after obtaining user information or before processing user information，And obtain your authorized consent。

（three）Self start and associated start instructions

• 1、To ensure that this application can receive broadcast information pushed by the client normally when it is closed or running in the background, this application must use the (self start) ability. There will be a certain frequency of sending broadcasts to wake up the application's self start or associated startup behavior through the system, which is necessary to achieve functionality and services.
• 2、When you open Pet GPS TrackerappContent push messages，After obtaining your explicit consent，Will redirect to Pet GPS TrackerappOpen related content。Without your consent，There will be no associated startup。
• 3、When you open Pet GPS TrackerappAfter downloading files internally，Will be associated with initiating a third-partyAPP

（four）Exceptions to obtaining authorized consent

Please understand，According to laws, regulations, and relevant national standards，In the following situations，We collect and use your user information without obtaining your authorization and consent：

• 1、Related to national security、Directly related to national defense and security；
• 2、Public safety、public health、Directly related to major public interests；
• 3、Criminal Investigation、prosecute、Directly related to trials and enforcement of judgments；
• 4、To protect your or other personal lives、Significant legal rights and interests such as property, but it is difficult to obtain my consent；
• 5、The collected user information is publicly available to the public on your own；
• 6、Your user information collected from legally disclosed information，As legal news reports、Government information disclosure and other channels；
• 7、Necessary for signing or fulfilling the contract according to your requirements；
• 8、Necessary for maintaining the safe and stable operation of software and related services，For example, discovering、Dealing with software and related service failures；
• 9、The personal information controller is a news unit and is necessary for conducting legitimate news reporting；
• 10、It is necessary for academic research institutions to conduct statistics or academic research based on the public interest，When providing academic research or descriptive results to the public，Deidentification of personal information contained in the results。
• 11、Other situations stipulated by laws and regulations。

two、How do we use it Cookie And similar technologies

（one）Cookie

To ensure the normal operation of the website，We will store the name on your computer or mobile device Cookie Small data file for。Cookie Usually contains identifiers、Site name and some numbers and characters。With the help of Cookie，The website can store your access preference data。

We will not Cookie For any purpose other than those stated in this policy。You can manage or delete according to your preferences Cookie。You can clear all saved files on your computer Cookie，Most web browsers have a blocking feature Cookie Function of。But if you do this，You need to personally change user settings every time you visit our website。

（two）Website beacons and pixel labels

except Cookie External，We will also use other similar technologies such as website beacons and pixel labels on the website。for example，The email we send you may contain a click to link to our website content URL。

If you click on this link，We will track this click，Help us understand your product or service preferences and improve customer service。A website beacon is usually a transparent image embedded in a website or email。With the help of pixel labels in emails，We can know if the email has been opened。If you don't want your activities to be tracked in this way，You can unsubscribe from our mailing list at any time。

（three）Do Not Track（Do not track）

Many web browsers have the Do Not Track feature, which allows you to post Do Not Track requests to websites. At present, the major Internet standards organizations have not established relevant policies to specify how websites should respond to such requests. But if your browser has Do Not Track enabled, then all of our websites will respect your choice.

three、How do we share、assignment、Publicly disclosing your user information

（two）assignment

We will not transfer your user information to any company、Organizations and individuals，Except for the following situations：

• 1、Transfer with explicit consent：After obtaining your explicit consent，We will transfer your user information to other parties；
• 2、When it comes to mergers、During acquisition or bankruptcy liquidation，If it involves the transfer of user information，We will request new companies that hold your user information、Organizations continue to be bound by this privacy policy，Otherwise, we will demand that the company、The organization is seeking your authorization and consent again。

（three）Public disclosure

We will only proceed in the following situations，Publicly disclosing your user information：

• 1、After obtaining your explicit consent；
• 2、Legal disclosure：In the law、legal proceedings、In case of litigation or mandatory requirements from government regulatory authorities，We may publicly disclose your user information。

（four）sharing、assignment、Exceptions to obtaining authorization and consent before publicly disclosing information

Please understand，According to laws, regulations, and relevant national standards，In the following situations，We share、assignment、Public disclosure of your user information does not require your authorized consent：

• 1、Related to national security、Directly related to national defense and security；
• 2、Public safety、public health、Directly related to major public interests；
• 3、Criminal Investigation、prosecute、Directly related to trials and enforcement of judgments；
• 4、To protect your or other personal lives、Significant legal rights and interests such as property, but it is difficult to obtain my consent；
• 5、Information that you disclose to the public on your own；
• 6、Collected from legally disclosed information，As legal news reports、Government information disclosure and other channels。

four、How do we protect your user information

• （one）We have used industry standard security measures to protect the user information you provide，Prevent unauthorized access to data、Public disclosure、apply、modify、Damaged or lost。We will take all reasonable and feasible measures，Protect your user information。for example，In your browser and“service”Exchange data between（Such as credit card information）Shi Shou SSL Encryption protection；We also provide support for the website https Safe browsing method；We will use encryption technology to ensure the confidentiality of data；We will use trusted protection mechanisms to prevent data from being maliciously attacked；We will deploy access control mechanisms，Ensure that only authorized personnel can access user information；And we will hold security and privacy protection training courses，Strengthen employee awareness of the importance of protecting user information。
• （two）We have obtained the following certifications：Third level certificate of safety and security、ISO9001authentication。
• （three）Our data security capabilities：Establishing a data classification and grading system for individual recommendations、Data Security Management Specification、Developing data security standards to manage the storage and use of standardized information。
• （four）We will take all reasonable and feasible measures，Ensure that unrelated user information is not collected。We will only retain your user information for the period necessary to achieve the objectives stated in this policy，Unless it is necessary to extend the retention period or permitted by law。
• （five）Internet is not an absolutely safe environment，And email、instant messaging 、The communication methods with other users are not encrypted，We strongly recommend that you do not send user information through such means。Please use complex passwords，Assist us in ensuring the security of your account。
• （six）The Internet environment is not 100% secure，We will do our best to ensure or guarantee the security of any information you send us。If our physics、technology、Or management protective facilities are damaged，Causing unauthorized access to information、Public disclosure、Tampering、Or damage，Causing damage to your legitimate rights and interests，We will bear corresponding legal responsibilities。
• （seven）After an unfortunate user information security incident，We will comply with the requirements of laws and regulations，Promptly inform you：Basic information and possible impacts of security incidents、The disposal measures we have taken or will take、Suggestions for you to independently prevent and reduce risks、Remedial measures for you, etc。We will promptly email the relevant information of the event、letter、telephone、Notify you through push notifications and other means，When it is difficult to inform users of the information subject one by one，We will take reasonable measures、Effective way to publish announcements。meanwhile，We will also comply with regulatory requirements，Proactively reporting the handling of user information security incidents。

five、Your rights

According to relevant laws、statute、standard，And other countries、Regional traffic practices，We guarantee that you exercise the following rights over your own user information：

（one）Access your user information

You have the right to access your user information，Except for exceptions provided by laws and regulations。If you want to exercise data access rights，You can access it yourself through the following methods：

• User Information Protection Manager Email：l13760328397@gmail.com

If you are unable to access these user information through the above link，You can use our at any time Web Form Contact，Or send an email tol13760328397@gmail.com。We will reply to your visit request within fifteen days。

For any other user information that may arise during your use of our products or services，As long as we don't need too much investment，We will provide you with。If you want to exercise data access rights，Please send an email tol13760328397@gmail.com。

（two）Correct your user information

When you find that there is an error in the user information we handle about you，You have the right to request us to make corrections。You can use“（one）Access your user information”Apply for correction in the manner listed in the middle。
If you are unable to correct these user information through the above link，You can use our at any time Web Form Contact，Or send an email tol13760328397@gmail.com。We will reply to your correction request within fifteen days。

（three）Delete your user information

In the following situations，You can request us to delete user information：

• 1、If our behavior in handling user information violates laws and regulations；
• 2、If we collect、Use your user information，But without your consent；
• 3、If our handling of user information violates our agreement with you；
• 4、If you no longer use our products or services，Or you have cancelled your account；
• 5、If we no longer provide you with products or services。

If we decide to respond to your deletion request，We will also notify the entity that obtained your user information from us at the same time，Require timely deletion，Unless otherwise specified by laws and regulations，Or these entities obtain your independent authorization。

After you delete information from our service，We may not immediately back up the system to delete the corresponding information，We will securely store your information until backup can be cleared or anonymized。

（four）Change the scope of your authorized consent

Each business function requires some basic user information to be completed（See this policy“Part 1”）。For the collection and use of additional user information collected，You can give or withdraw your authorization and consent at any time。You can operate it yourself through the following methods：

• User Information Protection Manager Email：l13760328397@gmail.com

After you withdraw your consent，We will no longer process the corresponding user information。Also, please note that，Your revocation of authorization consent may result in certain legal consequences，For example, we may not be able to continue providing you with corresponding services or specific features，But your decision to withdraw your consent，It will not affect the user information processing based on your authorization previously conducted。

（five）User information subject cancels account

You can cancel your previously registered account at any time，You can operate it yourself through the following methods：

• APPAt the bottom of the inner homepage：“My-Account and Security”Click to cancel account function

• User Information Protection Manager Email：l13760328397@gmail.com

After account cancellation，We will stop providing you with products or services and comply with your requirements，Delete or anonymize your information，Except as otherwise provided by laws and regulations。This may also result in you losing access to the data in your account，Please operate with caution。

（six）Constrained Information System Automatic Decision Making

In certain business functions，We may only rely on information systems、Non manual automatic decision-making mechanisms, including algorithms, make decisions。If these decisions significantly affect your legitimate rights and interests，You have the right to request an explanation from us，We will also provide appropriate remedies。

（seven）In response to your above request

To ensure safety，You may need to provide a written request，Or prove your identity in other ways。We may first request that you verify your identity，Then we can process your request。

We will provide a response within fifteen days。

For your reasonable request，We do not charge any fees in principle，But for multiple repetitions、Requests exceeding reasonable limits，We will charge a certain cost fee depending on the situation。For those who repeat without reason、Excessive technical means are required（for example，Need to develop new systems or fundamentally change current practices）、Bringing risks to the legitimate rights and interests of others or being highly impractical（for example，Information stored on backup tapes）Request for，We may refuse。Please also understand，For security reasons、Requirements of relevant laws and regulations or technical limitations，We may not be able to respond to some of your requests，For example, in the following situations:

• 1、Related to the fulfillment of legal and regulatory obligations by user information controllers；
• 2、Related to national security、Directly related to national defense and security；
• 3、Public safety、public health、Directly related to major public interests；
• 4、Criminal Investigation、prosecute、Directly related to trial and enforcement of judgments, etc；
• 5、The user information controller has sufficient evidence to indicate that the user information subject has subjective malice or abuse of rights；
• 6、To maintain the life of user information subjects or other individuals、Significant legal rights and interests such as property, but it is difficult to obtain my consent；
• 7、Responding to the request of the user information subject will result in the user information subject or other individuals、The legitimate rights and interests of the organization have been seriously damaged；
• 8、Involving trade secrets。

six、How do we handle children's personal information

We attach great importance to the protection of children's personal information，Our product、The website and services are mainly aimed at adults。If there is no consent from parents or guardians，Children should not create their own user accounts。Although local laws and customs have different definitions of children，But we will be dissatisfied 14 Anyone who is one year old is considered a child。

For situations where child user information is collected with the consent of parents or guardians，We will only be allowed by law、Store with the explicit consent of parents or guardians or when necessary to protect children、Use or publicly disclose this information，Otherwise, we will try to delete the relevant data as soon as possible。

Given the limitations of existing technology and business models，It is difficult for us to proactively identify children's personal information，If you find that we have collected personal information about a child without our knowledge or with the consent of a verifiable guardian in advance，You can contact us in a timely manner，We will try to delete it promptly upon discovery，If we discover the aforementioned situation ourselves，We will also delete it in a timely manner，Exclusions that the law requires us to retain。

seven、How to update this policy

Our privacy policy may change。

Without your explicit consent，We will not reduce your rights under this privacy policy。We will post any changes made to this policy on this page。

For significant changes，We will also provide more prominent notifications（Including certain services， We will send notifications via email，Explain the specific changes to the privacy policy）。

The significant changes referred to in this policy include but are not limited to：

• 1、Our service model has undergone significant changes。The purpose of processing user information、Type of user information processed、Usage of user information, etc；
• 2、We are in the ownership structure、Significant changes have occurred in organizational structure and other aspects。Such as business adjustments、Changes in owners caused by bankruptcy, mergers and acquisitions, etc；
• 3、User information sharing、Changes in the main objects of transfer or public disclosure；
• 4、Your rights to participate in user information processing and the way you exercise them have undergone significant changes；
• 5、Our responsible department for handling user information security、When there are changes in contact information and complaint channels；
• 6、When the user information security impact assessment report indicates the existence of high risks。

We will also archive the old version of this policy，For your reference。

eight、How to contact us

If you have any questions about this privacy policy、Opinions or suggestions，Contact us through the following methods：l13760328397@gmail.com

We have established a dedicated department for user information protection（Or user information protection specialist），You can contact them through the following methods：

• User Information Protection Manager Email：l13760328397@gmail.com

In general，We will reply within fifteen days。